YourComm Privacy Policy
At YourComm, accessible from yourcomm.co.uk, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by YourComm and how we use it.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.
This policy applies to our online activities and is valid for visitors to our website regarding the information that they share and/or we collect. It does not apply to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
1. Information We Collect and How We Use It
We are committed to being transparent about the information we collect and what we do with it.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for your personal information.
- Direct Contact: If you contact us directly via email, phone, or our contact forms, we may receive information about you such as your name, company name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.
- Account and Service Setup: When you become a YourComm customer, we will ask for your contact and business information, including your name, company name, address, email address, and telephone number, to provide and manage your services.
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our services and website.
- Improve, personalise, and expand our offerings.
- Understand and analyse how you use our website and services.
- Develop new products, services, features, and functionality.
- Communicate with you for customer service, to provide you with updates, and for marketing and promotional purposes.
- Process transactions and send you related information, including confirmations and invoices.
- Find and prevent fraud.
2. Log Files and Cookies
Log Files
YourComm follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages. This data is not linked to any information that is personally identifiable. The purpose of this information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information to improve user experience.
Cookies
Like any other website, YourComm uses ‘cookies’. These are small text files used to store information, including visitors’ preferences and the pages on the website that the visitor accessed. This information helps us optimise your experience by customising our web page content based on your browser type and other information. You can choose to disable cookies through your individual browser options.
3. Your Data Protection Rights (GDPR)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
4. Children’s Information
Our services are not directed to individuals under the age of 16. YourComm does not knowingly collect any Personal Identifiable Information from children. If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.
5. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please get in touch.
Email: sales@yourcomm.co.uk
Phone: 0333 015 4123
Address: Your Communications Ltd., 19 Sixfield Close, Lincoln, LN6 0EJ
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Last Updated: 24 September 2025